IMPORTANT NOTICE

Ashburton Pool Closure on 27 November due to an electrical fault. Swimming Lessons are cancelled for Saturday 27 only, credits will be applied.

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Swimming lessons are back!

We’re excited to be returning our swimming lesson program from Wednesday 03 November 2021!

School holiday swimming lessons

The summer school holiday swimming program starts 20 December 2021. Don't miss out!

COVID-19 Safe

Our COVID-safe practices  and lesson plans ensure we can provide the safest program possible for our staff and swimmers. See below further information around the restarting of swimming lessons.

Current students

Students will need to scan their membership wristband / card upon arrival, if you have misplaced yours please request a new one at reception. A fee of $5.00 may apply. If you need any assistance finding your class, or you have questions please speak to a Teacher In Charge on pool deck during lesson times.

Membership benefits

Make sure you take full advantage of all your membership benefits, including complimentary access to the pool outside of lesson times, and make-up lesson available throughout the year. Please be mindful that our pools do still have capacity limits in line with government restrictions, and space is dependent on availability.

Returning to lessons

Frequently asked questions for students and parents

Here’s a few key facts you need to know about coming back to lessons from Wednesday 03 November 2021 once they restart.
  • What restrictions are in place for your pools and lessons?
    • All patrons 16 years and over, including accompanying parents / guardians must be fully vaccinated to attend.
    • Free play before or after lessons will be subject to availability to ensure we maintain capacity limits.
    • Change rooms are open with strict density limits. We advise you come prepared in bathers ready for you class.

  • Do I need to rebook my class?
    No, all student bookings are the same as before the latest lockdown. Your class level, day and time are unchanged.

  • Have I been charged for missed lessons?

    All students were placed on suspension for duration of the lockdown, with no fees for cancelled classes. Families were charged on Thursday 29 July 2021 for the period 29 July 2021 – 11 August 2021. As we closed the facility from Friday 06 August 2021 each enrolment will have a credit applied depending on the number of lessons missed.


  • When will my next payment be? How much will I be charged?

    The next scheduled direct debit is Thursday 04 November 2021.

  • I’m not ready to come back yet, can I stay on suspension?
    No further suspension for swimming lessons is available unless for reasons relating to medical or vaccination status preventing you entering the facility. Link to process provided in member email. All swimming lessons students will be automatically reactivated from Wednesday 03 November 2021. If you do not wish to return straight away we advise you to make use of your make up lessons – see our terms and conditions.

  • Can we use the pool outside of swimming lessons?
    Yes, swimming lessons students will have access to the pool outside of lesson times for play and practice. Please note we are still subject to capacity limits so there may be times when space in unavailable. The Watch Around Water Policy applies.

  • What other services will be re-opening?
    For more information on what other services are currently operating please view our COVID-19 updates page.

 
 

Summer swimming lessons suspension information

Click here

For more information see our Swimming Lessons FAQ page

Click Here
  • Watch Around Water

    At YMCA Victoria we are a Watch Around Water endorsed aquatic safety organisation. The following information is the new watch around water policy launched in centre from 1 September 2019.

    Watch Around Water is a set of industry guidelines outlining the minimum supervision requirements of young children at all affiliated aquatic venues.

  • Children under 5 years old

    All Children MUST be accompanied into the Centre by a person over the age of 18 and supervised within arms’ reach, at all times in the water.

    All children MUST wear a yellow wristband supplied by YMCA staff to help identify their age while swimming.

    Children will not be admitted without a full fee paying parent/guardian who must also be in the water at all times. Groups will not be admitted entry where the number of parents/guardians supervising a group of children under 5 years exceeds the ratio of 1:2 (effective September 1 2019).

  • Children under 10 years old

    All Children under the age of 10 MUST be accompanied into the Centre by a person over the age of 18.

    All children MUST be constantly and actively supervised by an adult over the age of 18 at all times. The adult must have a clear and active view of the child with no physical or structural barriers between them (this includes tech and devices).

    All children MUST wear a red wristband supplied by YMCA staff to help identify their age while swimming. Groups will not be admitted entry where the number of parents/guardians supervising a group of children under 10 years exceeds the ratio of 1:4.

  • Visit the watch around water website
    For more information visit the Watch Around Water website