All memberships provide access to YMCA-managed facilities within the City of Boroondara. These include Ashburton Pool and Recreation Centre, Boroondara Sports Complex, Hawthorn Aquatic and Leisure Centre, and Kew Recreation Centre.
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Facilities
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Full gym access (limited hours)
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Gym access (limited hours)
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Pools (limited hours)
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Spa and sauna (limited hours)
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Lockers (limited hours)
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Group Fitness Classes
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High Intensity Classes
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Regular Classes
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Active Movers Classes
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Aquatic Classes
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Benefits
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Personal Success Plan including support from our trainers
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Health & Wellness Seminars
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Evolt360 Body Scan
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YMCA 10 Pass Card
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Discounts on Merchandise and YMCA Programs
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How to Join
The best way to join is by coming into the centre.
We will work with you to meet your health and fitness needs by asking you about your personal goals and finding the right membership option for you!
When joining we will get you to complete our member application and direct debit form and we will book you in for your first appointment with a trainer. -
YMCA 10 Pass Card
When you become a member, you also receive a YMCA Members card.
Valid for 12 months, this card gives you ten complimentary visits to any participating YMCA Victoria managed facility in Victoria, so you can keep working towards your fitness goals even when you're not near our centre.
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Paying Membership Fees
Memberships are paid fortnightly by direct debit. You can pay from any of your accounts that allow direct debit, including a credit card account.
Debits are made every second Thursday (or the following business day if it's a public holiday). It may take a few days for the debit to show on your account.
To arrange a fortnightly direct debit, contact customer service at the centre.
Your obligations with direct debit
You must ensure that you:
- have enough money in your account on the direct debit date, and up to 5 days after
- make any changes to your direct debit details at least 48 hours before a payment is due
- request in writing if you want us to stop your direct debits, and give us 14 days' written notice if you want to cancel your membership.
Payment Failures
If your direct debit fails we will:
- notify you by SMS, email or post - so make sure you keep your contact details up to date
- charge a $10 administration fee
- ask you to pay the outstanding amount at your next visit to the centre, or add it to your next direct debt.
We will continue to debit your account for any amounts outstanding, after making reasonable efforts to contact you.
Changes to fees and other membership conditions
We will give you at least 30 days' written notice of any changes to membership fees.
We reserve the right to change other membership conditions, including opening hours, services and facilities. -
Suspending or Cancelling Memberships
You can suspend your membership for a minimum of two weeks, and up to 26 weeks. To do this you must:
- fill out an amendment form at the centre or online
- lodge the form at least 3 business days before the start of your suspension.
You will pay $5 per fortnight while your membership is suspending.
Medical suspensions
To suspend your membership on medical grounds, you must provide a valid medical certificate covering the relevant dates. We cannot backdate a medical suspension beyond 1 month.
You will not pay any fees during a medical suspension.
Cancelling your membership
You must give us 14 days' notice in writing to cancel your membership. You must pay all outstanding fees before you can cancel. Credits on your account are not refundable.
We recommend you contact your bank to confirm the cancellation of direct debit membership payments.